Sr. Technical Program Manager

Description

About Amazon:
Amazon is a global e-commerce and cloud computing company guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We strive to be Earth’s most customer-centric company, Earth’s best employer, and Earth’s safest place to work.

About the Role:
We are seeking a highly motivated and Technical Program Manager to drive innovation and optimization within AMET, leveraging the power of Amazon Web Services (AWS) . This role will be instrumental in identifying, developing and implementing solutions that improve efficiency, improve results, reduce costs, and enhance the overall customer experience. The ideal candidate will have a proven track record of leading complex projects and a passion for leveraging AWS, including AI/ML services, to solve challenging problems. This role will require strong leadership, technical acumen and the ability to collaborate effectively with cross-functional teams.

Key Responsibilities:
• Strategy Development: Develop and execute a comprehensive automation strategy aligned with Amazon’s overall goals, focusing on AWS Solutions. This includes identifying key areas for prioritizing projects and defining measurable success metrics.
• Project Leadership: Lead the full lifecycle of AWS-powered projects, from ideation and requirements gathering to implementation and post-launch support. This includes managing project timelines, budgets, resources and risks.
• AWS Technology Evaluation: Research and evaluate relevant AWS technologies, including AI/ML services like Amazon SageMaker, Amazon Comprehend, Amazon Rekognition, and other relevant solutions like AWS Lambda, Amazon S3, and Amazon EC2. Identify and recommend the best AWS services to meet our specific needs.
• Solution Design: Collaborate with engineering, operations and other stakeholders to design and develop innovative automation solutions. This includes defining functional requirements, developing technical specifications and overseeing the integration of new systems within the AWS ecosystem.
• Stakeholder Management: Build and maintain strong relationships with key stakeholders across the organization. Communicate project updates effectively and ensure alignment on goals and objectives.
• Team Leadership: Mentor and develop automation capability. Provide guidance, support, and opportunities for growth, fostering expertise in AWS and SCOT technologies.
• Continuous Improvement: Monitor the performance of implemented solutions and identify opportunities for continuous improvement. Implement changes to optimize efficiency and effectiveness, leveraging analytics tools.
• Vendor Management: Manage relationships with external stakeholders, particularly those specializing in AWS integrations. Negotiate contracts and ensure timely delivery of high-quality products.

Basic Qualifications:
• Bachelor’s degree in Engineering or a related field.
• Proven track record of leading and implementing complex automation projects.
• Experience with AWS cloud computing platform and its core services (e.g., EC2, S3, Lambda).
• Excellent project management skills, including the ability to manage timelines, budgets, and resources.
• Strong communication, interpersonal, and leadership skills.

Preferred Qualifications:
• Master’s degree in Engineering or a related field.
• Experience working in a fast-paced, high-growth environment.
• Experience with data analytics and visualization tools, particularly within the AWS ecosystem (e.g., Amazon QuickSight).
• Experience with AWS AI/ML services (e.g., Amazon SageMaker, Amazon Comprehend, Amazon Rekognition).
• AWS Certifications (e.g., AWS Certified Solutions Architect, AWS Certified Machine Learning – Specialty).

Key job responsibilities
The Senior Technical Program Manager will have the following responsibilities
1. Drive Automation/AI solutions through a sprint mechanism. These ideas should produce savings in hours or cost.
2. Deliver Annual roadmap for complex projects that solves important challenges.
3. Build AI/Automation capabilities to increase the base of the core team support and scale the program deliverables.
4. Maintain program dashboard and P0
5. Produce Monthly Program Update.

Basic Qualifications

– 5+ years of technical product or program management experience
– 5+ years of working directly with engineering teams experience
– 3+ years of software development experience
– 5+ years of technical program management working directly with software engineering teams experience
– Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

– 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
– Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
– Experience defining KPI’s/SLA’s used to drive multi-million dollar businesses and reporting to senior leadership

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.