Overview
DESCRIPTION
As a Program Manager, you’ll be at the forefront of transforming experiences across the Middle East and North Africa. Your strategic insights and collaborative approach will directly impact how sellers and customers interact with Amazon’s ecosystem, driving innovation and operational excellence.
Key job responsibilities
– Develop and Execute Product Vision: Craft comprehensive product strategies that align with customer needs and business objectives
– Data-Driven Decision Making: Analyze complex data sets to uncover actionable insights and drive product improvements
– Competitive Intelligence: Conduct thorough market research and competitive analysis to identify strategic opportunities
– Customer Research: Lead initiatives to deeply understand customer preferences, pain points, and emerging expectations
– Process Optimization: Develop comprehensive understanding of domestic and international fulfillment processes
– Performance Management: Establish robust tracking mechanisms for pilot initiatives and seller engagement
– Stakeholder Collaboration: Facilitate regular communication and alignment across diverse teams and geographies
A day in the life
Your day will be dynamic and impactful, focusing on creating seamless connections between various business units. You’ll navigate complex projects, engage with cross-functional teams, and develop innovative solutions that enhance our operational capabilities. Each day presents an opportunity to solve intricate challenges and drive meaningful improvements.
About the team
We are a collaborative group passionate about creating seamless, intuitive customer experiences. Our team values innovative thinking, data-driven decision-making, and a commitment to continuous improvement. We believe in empowering our team members to challenge conventions and develop solutions.
BASIC QUALIFICATIONS
– 2+ years of program or project management experience
– Bachelor’s degree or equivalent
– Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
PREFERRED QUALIFICATIONS
– Experience in MS Access and SQL
– Speak, write, and read fluently in Arabic
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
About Amazon Middle East and North Africa FZ-LLC, (Amazon)
"Make History
Amazon.com, a Fortune 500 company based in Seattle, Washington, opened on the World Wide Web in July 1995 and today offers Earth’s Biggest Selection. Since Jeff Bezos started Amazon.com, we have significantly expanded our product offerings, international sites, and worldwide network of fulfilment and customer service centres. Today, Amazon.com offers everything from books and electronics to tennis rackets and diamond jewellery.
If you thrive in a challenging and fast-paced environment, you’ll meet your match with us, as you will be part of a vibe of constant improvement, where the things you do at one moment, you will not necessarily be doing 6 months later. We don’t like to sit still, which is why we always treat every day like the first day. A day to make more good things happen for our customers. It’s that kind of spirit that drives our success now and keeps us ahead of the competition in the future. And you could be part of it. It’s as simple as this: Work Hard. Have Fun. Make History."
