Overview
Description
Amazon Now is looking for a results-driven Sr. Program Manager – Strategic Projects and Network Loss to own and drive Anow strategi project and network loss reduction agenda across Dark Stores and Regional Distribution Centers (RDCs) in the UAE, Saudi Arabia, and Egypt.
You will work on strategic initiatives that improve CX, reduce cost and continuously improve ops. You define the loss strategy, set targets across all loss buckets, and deliver measurable improvement through Kaizen initiatives, process re-engineering, and cross-functional program execution.
Key job responsibilities
• Lead strategic initiatives across all miles in MEATR
• Drive root-cause analysis using data to identify drivers and implement sustainable corrective actions at site, region, and network level.
• Own the Network Loss P&L for Dark Stores and RDCs across AE, SA & EG; set and deliver annual/quarterly NL targets across WHL, WHD, and Concessions buckets.
• Lead Kaizen & Improvement Projects end-to-end — scoping, stakeholder alignment, execution, and benefit tracking — to achieve step-change reductions.
• Build and operate mechanisms (WBRs, MBRs, flash reports, dashboards) to monitor loss trends, flag deviations early, and enforce accountability.
• Stakeholder Management — partner with Program teams, Finance, Core FC Operations, ICQA, Transportation, and Technology to align priorities and drive shared outcomes.
• Develop scalable playbooks for loss reduction that can be replicated across new launches and geographies.
• Influence without authority across multiple stakeholder groups to embed loss-reduction practices into standard operations.
• Deep dive into exceptions — lead investigations into high-loss events, write COEs where applicable, and ensure preventive measures are implemented.
Basic Qualifications
– 5+ years of program or project management experience
– Experience using data and metrics to determine and drive improvements
– Experience owning program strategy, end to end delivery, and communicating results to senior leadership
– Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
Preferred Qualifications
– 2+ years of driving process improvements experience
– Master’s degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
About Q Express - Ras Al Khor Branch, (Amazon)
"Make History
Amazon.com, a Fortune 500 company based in Seattle, Washington, opened on the World Wide Web in July 1995 and today offers Earth’s Biggest Selection. Since Jeff Bezos started Amazon.com, we have significantly expanded our product offerings, international sites, and worldwide network of fulfilment and customer service centres. Today, Amazon.com offers everything from books and electronics to tennis rackets and diamond jewellery.
If you thrive in a challenging and fast-paced environment, you’ll meet your match with us, as you will be part of a vibe of constant improvement, where the things you do at one moment, you will not necessarily be doing 6 months later. We don’t like to sit still, which is why we always treat every day like the first day. A day to make more good things happen for our customers. It’s that kind of spirit that drives our success now and keeps us ahead of the competition in the future. And you could be part of it. It’s as simple as this: Work Hard. Have Fun. Make History."
