Overview
DESCRIPTION
Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our RoW Value Recovery team. This role requires an individual with excellent analytical abilities as well as business acumen. The candidate knows and values our customers (internal and external) and will work back from the customer to create structured processes for global expansions of work authorization, and help integrate new countries/new acquisitions into the existing program. They are experts in partnering and earning trust with operations/business leaders to drive these key business decisions.
Key job responsibilities
Own the development and maintenance of new and existing dashboards focused on analysis of requirements, metrics, and reporting dashboards.
Partner with operations/business teams to consult, develop and implement KPI’s, automated reporting/process solutions, and process improvements to meet business needs.
Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format.
Prepare and deliver business requirements reviews to the senior management team regarding progress and roadblocks.
Participate in strategic and tactical planning discussions.
Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc. that will support our business needs.
BASIC QUALIFICATIONS
Candidate must have basic operations knowledge through work experience or coursework
High proficiency in SQL, Python, and Microsoft Excel
PREFERRED QUALIFICATIONS
Strong attention to detail and organizational skills
Experience in Operations function
Proven analytical, problem solving, and organizational skills
Must be detail-oriented with a demonstrated ability to own and follow through on issues
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
About Amazon Fulfillment MENA L.L.C - P25, (Amazon)
"Make History
Amazon.com, a Fortune 500 company based in Seattle, Washington, opened on the World Wide Web in July 1995 and today offers Earth’s Biggest Selection. Since Jeff Bezos started Amazon.com, we have significantly expanded our product offerings, international sites, and worldwide network of fulfilment and customer service centres. Today, Amazon.com offers everything from books and electronics to tennis rackets and diamond jewellery.
If you thrive in a challenging and fast-paced environment, you’ll meet your match with us, as you will be part of a vibe of constant improvement, where the things you do at one moment, you will not necessarily be doing 6 months later. We don’t like to sit still, which is why we always treat every day like the first day. A day to make more good things happen for our customers. It’s that kind of spirit that drives our success now and keeps us ahead of the competition in the future. And you could be part of it. It’s as simple as this: Work Hard. Have Fun. Make History."
