Technician – Material Handling Equipment | Al-Futtaim Automotive | FAMCO

Overview

Job Requisition ID: 170341 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:
We are seeking a highly skilled and experienced Technician to support our operations focused on Material Handling Equipment. The Technician is responsible for conducting mechanical and electrical repairs, diagnostics, and maintenance on equipment such as Toyota, BT, and VNA models. The ideal candidate should be up to date with technical product knowledge and demonstrate the ability to resolve issues right the first time.

What you will do:

• Perform advanced mechanical and electrical troubleshooting and repairs on material handling equipment.
• Diagnose faults accurately and provide effective solutions, ensuring minimal repeat issues.
• Carry out both workshop and field-based service jobs while identifying and reporting potential issues proactively.
• Follow procedures outlined in service manuals and utilize checklists to improve service quality and efficiency.
• Communicate repair progress clearly with the Foreman or Service Supervisor.
• Maintain productivity and efficiency as per KPIs and service standards.

Required skills to be successful:

• Strong hands-on experience with Material Handling Equipment, especially Toyota, BT, or VNA machines.
• High-level diagnostic skills with both mechanical and electrical systems.
• Ability to follow detailed service manuals and safety protocols.
• Excellent communication in English (Arabic is a plus).
• Must hold a valid UAE manual driving license.
• Ability to work efficiently under pressure, especially during peak service periods.

About the team:

You’ll be part of a dedicated, professional aftersales service team reporting to the Service Supervisor. The team is known for high-quality service delivery, technical precision, and commitment to customer satisfaction across both workshop and field environments.

What equips you for the role:

• Diploma or Trade Certificate in Mechanical/Automobile Engineering.
• Minimum 5 years of experience servicing material handling equipment, ideally Toyota/BT.
• Proven expertise in performing component overhauls and diagnosing faults independently.
• Technical education, apprenticeships, or formal training in the automotive/equipment field.
• Strong interpersonal skills and a proactive work ethic

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers – right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.