Overview

GEMS WINCHESTER SCHOOL – DUBAI http://www.gemswinchesterschool-dubai.com/

Job Description

JOB PURPOSE:

As the first point of contact for our school, the receptionist plays a pivotal role in creating a welcoming atmosphere for parents, visitors, staff, and students. This position combines traditional front-of-house responsibilities with dynamic social media engagement and marketing support to enhance the school’s community presence and lead generation efforts.

KEY ACCOUNTABILITIES:

  • Greet visitors and callers warmly, providing comprehensive information about the school’s location, curriculum, admission procedures, and tour bookings.

  • Direct visitors to appropriate personnel and maintain a professional reception area.

  • Maintain and update a caller and visitor database to track interactions and support lead generation initiatives.

  • Develop engaging content for the school’s social media platforms, to promote events, achievements, and community involvement.

  • Utilize designing tools like Canva or Adobe Spark etc. to create visually appealing posts and marketing materials.

  • Ensure all content aligns with the school’s brand guidelines and tone.

  • Monitor social media metrics to assess engagement and adjust strategies accordingly.

  • Assist in scheduling appointments, meetings, and school tours.

  • Handle general inquiries via phone, email, and in-person, directing them to the appropriate departments.

  • Assist in maintaining school records, filing systems, and other administrative tasks as needed.

Skills

Qualifications & Skills:

  • Minimum of a Bachelors degree preferred.

  • At least 2 years of experience in a receptionist or customer service role with experience in social media management or marketing is a plus.

  • Familiarity with Microsoft Office Suite, experience with social media platforms and basic designing tools.

  • Good verbal and written communication skills.

  • Friendly, approachable, and able to build positive relationships with a diverse community.

  • Strong multitasking abilities with attention to detail.

  • Ability to handle changing priorities and work in a dynamic environment.

 

GEMS Education is committed to safeguarding and promoting the welfare of all of its students and staff. A UK-enhanced DBS or equivalent police check is a pre-requisite for all appointments.

Education

Bachelor Degree

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Preferred Candidate

Career Level
Mid Career – Over 2 years experience
Degree
Bachelors

 

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About GEMS Education

Trusted for over 55 years and now a third generation education family, GEMS Education began in a single school room in Dubai. Today, we have the privilege of educating over 190,000 students from over 176 countries through GEMS owned and managed schools globally; over 270,000 students access resources through our services division; and we will impact 20 million by 2020 students through the initiatives of our Charity partner Varkey Foundation.