Overview

GEMS WINCHESTER SCHOOL – DUBAI http://www.gemswinchesterschool-dubai.com/
Job Description
JOB PURPOSE:
As the first point of contact for our school, the receptionist plays a pivotal role in creating a welcoming atmosphere for parents, visitors, staff, and students. This position combines traditional front-of-house responsibilities with dynamic social media engagement and marketing support to enhance the school’s community presence and lead generation efforts.
KEY ACCOUNTABILITIES:
-
Greet visitors and callers warmly, providing comprehensive information about the school’s location, curriculum, admission procedures, and tour bookings.
-
Direct visitors to appropriate personnel and maintain a professional reception area.
-
Maintain and update a caller and visitor database to track interactions and support lead generation initiatives.
-
Develop engaging content for the school’s social media platforms, to promote events, achievements, and community involvement.
-
Utilize designing tools like Canva or Adobe Spark etc. to create visually appealing posts and marketing materials.
-
Ensure all content aligns with the school’s brand guidelines and tone.
-
Monitor social media metrics to assess engagement and adjust strategies accordingly.
-
Assist in scheduling appointments, meetings, and school tours.
-
Handle general inquiries via phone, email, and in-person, directing them to the appropriate departments.
-
Assist in maintaining school records, filing systems, and other administrative tasks as needed.
Skills
Qualifications & Skills:
-
Minimum of a Bachelors degree preferred.
-
At least 2 years of experience in a receptionist or customer service role with experience in social media management or marketing is a plus.
-
Familiarity with Microsoft Office Suite, experience with social media platforms and basic designing tools.
-
Good verbal and written communication skills.
-
Friendly, approachable, and able to build positive relationships with a diverse community.
-
Strong multitasking abilities with attention to detail.
-
Ability to handle changing priorities and work in a dynamic environment.
GEMS Education is committed to safeguarding and promoting the welfare of all of its students and staff. A UK-enhanced DBS or equivalent police check is a pre-requisite for all appointments.
Education
Bachelor Degree
Preferred Candidate
Mid Career – Over 2 years experience
Bachelors
About GEMS Education
Trusted for over 55 years and now a third generation education family, GEMS Education began in a single school room in Dubai. Today, we have the privilege of educating over 190,000 students from over 176 countries through GEMS owned and managed schools globally; over 270,000 students access resources through our services division; and we will impact 20 million by 2020 students through the initiatives of our Charity partner Varkey Foundation.