Overview
Job Description
PwC Global Overview
With offices in 152 countries and almost 328,000 people, we are among the leading professional services networks in the world. We help organizations and individuals create the value they are looking for, by delivering quality in Assurance, Tax and Advisory services.
PwC Middle East Overview
Established in the region for 40 years, PwC has around 10,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.
Our regional team with its tailored solutions, brings international experience, helping our clients meet the challenges and opportunities of doing business in the Middle East market, and beyond
Business Unit Overview
A career in our Assurance Academy – Client Services practice, within Education Consulting, will enable you to contribute and be a part of a unique comprehensive career advancement programme for early career stage workers. Through state of the art lectures and facilities, on the job training and experience, experienced faculty, and exposure to Fortune 500 companies our team aims to bridge the gap between formal academic
Job Descriptions
Provides support to the Project Manager in managing projects
Liaises with the operations team for lecturers’ availability and materials requirements
Maintains internal documentation on project management
Formats and edits learning materials
Ensures technical and content accuracy of documentation
Coordinates publication and distribution of learning materials
Assists in preparation, distribution and summary of attendance reports, feedback forms, certificates
Maintains accurate records on ADM and LMS
Responsible for arranging logistics for the project teams and SMEs for the delivery of the courses/programme (flights, hotels, transportation)
Provides general admin support
Conducts research and adds to the existing library of resources/e-books
Assist SME in the programme content development by researching relevant content within the PwC resources (white papers/publications)
Course administration activities including:
-initiating opening of job codes
-summarizing course evaluation/feedback
-preparing progress reports related to all client projects.
-preparing Course Billing Instruction (CBI)
-registration in client portal
-uploading of invoices in client portal
-arranging logistics for the trainer – booking flights and hotel
-adding courses in the ADM and updating the attendance in the ADM
-formatting client deliverable such as course materials (trainer slide, participant workbook, post course reports)
-visa processing of SME and relevant resources
-summarize course/programme evaluation report and prepare post course reports
Qualification:
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A business graduate with at least 2 years of course administration experience in the professional training services (combination of internships / part-time / full-time jobs is acceptable)
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High level of technical proficiency and computer literacy particularly with Excel, Word, MS Project and Powerpoint
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Familiarity with Administrate or other CRM platforms will be a plus
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Excellent spoken and written English skills
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Arabic speaker will be a plus
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Excellent business writing skills
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Well-developed administrative skills in order to set up and maintain systems so as to provide efficient service
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Professional yet approachable manner
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Meticulous and accurate approach with high attention to detail
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Ability to work effectively under pressure
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Ability to work well in a team as well as independently
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Flexibility in working hours (evenings, weekends as and when required)
Job ID: 9286
About PwC Middle East
At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We’re a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services. Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.