Overview
DESCRIPTION
As a Ops Business Analyst, you will gain 360-degree exposure to all areas of transportation at a pan-country level, owning the end-to-end process improvement for Network Losses. You will be working with various cross functions such as operations, continues improvement, Security, finance and legal to build visibility on losses themes and set up mitigation plans and follow on execution. You will define and implement taylor-made action plans to boost your Network performance and monitor success metrics on a daily basis.
Key job responsibilities
As Ops Business Analyst, you will have autonomy in shaping the role and the window to bench mark processes across global Amazon geographies. You will solve Amazon most complicated problems by analyzing data, auditing sites and deep diving process gaps.
A day in the life
RoW Network Losses is part of RoW programs; an org that looks into reducing losses occurs due to operational defects across Rest of World market places. Our discipline is defect reduction in nature, but coated with an abuse mitigation flavor.
About the team
Process – we learn all fulfilment and reimbursment processes to be able to identify root causes and prpose solutions.
Logic – We build certain logics that detects the root causes once/before they occur.
Data – We depend on data to create deterministic signal and take decisions.
BASIC QUALIFICATIONS
1. Project management/Process improvement/Quality control background.
2. Proficient in MS Word, excel & PowerPoint.
3. Ability to communicate effectively in English both verbally and written.
PREFERRED QUALIFICATIONS
1. Basic awareness of SQL.
2. Supply chain/Engineering experience. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
About Q-Express Documents Transport, (Amazon)
"Make History
Amazon.com, a Fortune 500 company based in Seattle, Washington, opened on the World Wide Web in July 1995 and today offers Earth’s Biggest Selection. Since Jeff Bezos started Amazon.com, we have significantly expanded our product offerings, international sites, and worldwide network of fulfilment and customer service centres. Today, Amazon.com offers everything from books and electronics to tennis rackets and diamond jewellery.
If you thrive in a challenging and fast-paced environment, you’ll meet your match with us, as you will be part of a vibe of constant improvement, where the things you do at one moment, you will not necessarily be doing 6 months later. We don’t like to sit still, which is why we always treat every day like the first day. A day to make more good things happen for our customers. It’s that kind of spirit that drives our success now and keeps us ahead of the competition in the future. And you could be part of it. It’s as simple as this: Work Hard. Have Fun. Make History."
