Overview

Job ID: 25123724 | JW Marriott
View on Map: JW Marriott Marquis Hotel Dubai

POSITION SUMMARY

 

Balanced Scorecard Results: Implements strategies and executes activities to drive and continuously improve financial results, guest satisfaction, and human capital index and market share.

 

Essential Functions

  • To supervise the day to day operation of the laundry and uniform room sections.
  • To check the quality of processed guest laundry and dry cleaning work to ensure optimum quality of work.
  • Supervise cleanliness of laundry and uniform room areas and its equipment.
  • Ensure that proper maintenance is done on all laundry and uniform room section.
  • Supervise appearance and good manners of staff during the operation.
  • Eliminate work hazards to personnel, check on safety and fire regulation.
  • Ensure that washing formulas, methods and procedures are obtained.
  • Ensure regular appraisal of staff performance.
  • Responsible for rotating staff within all sections of the laundry for covering all jobs.
  • Responsible for the training of the new employees.
  • Responsible for ongoing on the job training within the department.
  • Capable of doing the work of any worker within the department in case of shorts or busy periods.
  • To record the daily production reports for the laundry supervisor for the monthly production report.
  • To maintain an adequate stock of chemicals for the laundry operation.
  • The ability to transfer personnel from one section to another and when needed.
  • To handle telephone calls professionally and courteously with a helpful attitude to the guest and staff.
  • The ability to respond properly to any hotel emergency or safety situation.
  • To be able to post all laundry charges to Micros.
  • Any other duties as assigned by the Laundry Supervisor.
 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

 
JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

 

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About Marriott International

Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,000 properties under 30 leading brands spanning 131 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company now offers one travel program, Marriott Bonvoy™, replacing Marriott Rewards®, The Ritz-Carlton Rewards®, and Starwood Preferred Guest®(SPG). For more information, please visit our website at www.marriott.com, and for the latest company news, visit news.marriott.com. In addition, connect with us on Facebook, Twitter and Instagram.