Overview
GEMS Dubai American Academy http://www.gemsaa-dubai.com/
Job Description
Job Purpose
Facilitates and coordinates all administrative and supportive functions to ensure the smooth running
of the office of Head of Inclusion. Acts as an ambassador to the school and performs in an efficient,
professional, and confidential manner all job duties.
Job Scope
Responsible for managing all administrative and supportive functions of the office of inclusion.
Interfaces with
DAA faculty, staff, students, parents, colleagues, members of the School Support Centre and the
general School Community.
Key Accountabilities
Models and encourages a culture of kindness in support of the GEMS/DAA core values and
upholds the mission and ethos of the school.
▪ Acts as an ambassador for the school and performs all job duties in an efficient, professional,
and confidential manner. Takes initiative to improve systems and processes to aid in efficiency
and effectiveness.
▪ Assist in the preparation of agendas and meeting materials.
▪ Maintain high quality communication from and within the school office. Liaise with tact and
diplomacy with school staff, students, parents and visitors.
▪ Responsible for managing all secretarial functions of the office of inclusion.
▪ Perform a wide variety of general secretarial duties including the maintenance of accurate and
detailed records, databases, and filing systems.
▪ Compile information from various sources to generate reports; prepare, collate and distribute
weekly, monthly and annual reports as required.
▪ Review and update all documentations, calendars and all school related activities.
Communicates information to faculty, staff, parents, and students.
▪ Schedule and coordinate meetings with teachers, parents, DAA staff, outside agencies, etc
Maintain office supply records. Order, store and issue supplies and materials pertinent to the
function to which assigned.
▪ Ensure the GEMS/DAA policies, procedures, and codes of conduct are followed at all times.
▪ Initiate effort and energy beyond the typical work day, where the tasks require additional
commitment.
▪ Support in organizing and monitoring services provided by outside agencies.
▪ Provide observations and support in various settings in order to help students meet their goals.
▪ Special arrangements for tests and external examinations.
▪ Maintaining existing resources and exploring opportunities to develop or incorporate new
resources from the wide range available.
▪ Attend staff meetings, records meeting minutes and serves on committees as required.
▪ Organize student files for Inclusion.
▪ Respond to telephone calls and enquiries courteously and direct calls to appropriate school
personnel.
▪ Help organize professional development and training sessions for inclusion staff.
▪ Assume responsibility for his/her own professional development; for keeping current with the
literature, new research findings and improved techniques in inclusion; and for attending
appropriate professional conferences.
▪ Work in tandem with all other secretaries and divisional faculty creating a positive team ethos.
▪ Assist with parent issues, trying best to resolve them in timely and professional manner.
▪ Provide information in regards to school programs, events, functions, activities, examinations
and timings.
▪ Help prepare and submit required reports to agencies such as KHDA, CIS, GEMS, NEASC,
etc.
▪ Assist in budget preparation and monitoring of expenditures for the Inclusion Department.
▪ Perform other duties as requested by direct & dotted reporting line managers / supervisors.
Skills
● Demonstrate excellent competence in computer technical
skills using Google, Word, Excel, Publisher, PowerPoint and
other related programs/software for educational and
business office use.
● Maintain confidentiality and exemplifies personal and
professional integrity.
Skills:
● Excellent written/spoken English language skills
● Good verbal communication skills/telephone etiquette
● Effective interpersonal skills to aid in daily contact with a
diverse multi-cultural population.
● Ability to multi-task and withstand interruptions to best serve
student needs
● Thorough understanding of Inclusion services, policies an
Preferred Candidate
Mid Career – Over 2 years experience
Min: 2
Dubai, United Arab Emirates
Diploma
About GEMS Education
Trusted for over 55 years and now a third generation education family, GEMS Education began in a single school room in Dubai. Today, we have the privilege of educating over 190,000 students from over 176 countries through GEMS owned and managed schools globally; over 270,000 students access resources through our services division; and we will impact 20 million by 2020 students through the initiatives of our Charity partner Varkey Foundation.