Overview
Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.
Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.
With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.
Internal Firm Services (IFS) is the trusted foundation of PwC, delivering innovative managed services and operational capabilities that enable our clients’ evolving needs. A career in IFS offers diverse opportunities across Human Capital, Finance, Technology, Clients & Markets, Marketing & Communications, Risk & Quality, Partner Development, Office Management, and Managed Services. We don’t just support the business—we shape it, driving strategies and initiatives that power growth and transformation across PwC Middle East.
The Experience Centre is a dynamic, client-facing innovation space designed to spark bold thinking, creativity, and co-creation. It brings together cross-functional teams to solve complex challenges through a human-led, tech-powered approach.
From immersive workshops and strategic design-thinking sessions to executive engagements and innovation showcases, we deliver impactful experiences that help our clients drive transformation and tangible results.
As an Experience Manager – PwC Experience Centre , you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.
We are seeking an experienced and versatile Manager to manage the end-to-end delivery
and quality of all experiences in the Experience Centre (EC) during a temporary cover period.
This role will act as the day-to-day manager for the Experience Centre; ensuring continuity,
quality excellence and consistency across:
• Client and internal leadership tours
• Workshops and events
• Studio-based experiences
The role combines strategic oversight, client-facing leadership and hands-on execution, working closely with internal PwC teams, external vendors and production/AV members. The role will be primarily based in Dubai, with travel to Riyadh as required to support Experience Centre engagements.
Responsibilities include but are not limited to:
- Experience Centre Tours
• Host and lead strategic tours of the Experience Centre, tailoring conversations to client sectors and business challenges
• Serve as a compelling storyteller and tech-savvy presenter, comfortable engaging Csuite stakeholders
• Conduct thorough pre-tour preparation, including researching clients, coordinating demo readiness, and tailoring visual assets to ensure every visit is personalized
• Liaise with internal PwC teams to align on digital assets, demos, and tech showcases to be presented during each tour
• Ensure seamless orchestration and delivery across all Centre spaces (The Difference,Studio, EmTech Workshop, Theatre and other spaces) - Experience & Event Oversight
• Provide end-to-end oversight of all Experience Centre events, workshops and experiences – ensuring consistent quality, storytelling and delivery – while working closely with the EC Operations & Experience teams
• Act as the primary point of accountability for EC operations during live events and engagements
• Ensure experiences align with PwC and client brand standards, expectations and strategic objectives - Creative & Experience Design
• Oversee the design and curation of end-to-end experience journeys across physical, digital and hybrid formats
• Review and guide creative briefs, storyboards, agendas and experience flows in collaboration with EC Experience team members and PwC cross Line of Service (LoS)
teams
• Ensure every touchpoint – from arrival to exit – is intentional, creative and impactful, creating memorable experiences for clients
• Encourage innovation in event experience design, including the thoughtful use of emerging technologies (e.g. GenAI, immersive tools) - Studio, Production & AV Management
• Manage Experience Centre studio events in close collaboration with EC production and AV team members
• Oversee technical readiness, rehearsals, run-of-show and production timelines
• Act as the escalation point for onsite troubleshooting and decision-making during live events
Candidate Profile
We are looking for a confident, client-facing Manager who combines creative thinking,operational rigor and calm leadership under pressure.
Requirements:
• Minimum 6 years of professional experience, including large scale project management, innovation spaces or hospitality-led environments
• Proven experience leading complex and high-profile end to end client engagements
• Strong executive presence with excellent communication and presentation skills (verbal and written)
• Strong public speaking skills
• Highly organised, proactive and comfortable managing multiple stakeholders and workstreams
• Creative mindset with strong attention to detail and high quality output
• Digital savvy, with knowledge in applying emerging tech tools and experience-led innovation
• Familiarity with PwC’s services and client industries is a plus
• Proficiency in Arabic is a strong plus
• Ability to work extended hours during live events as required
• Travel to Riyadh as required
At PwC Midde East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.
At PwC Middle East, you’ll find more than just a job – you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here. Discover more about Life at PwC Middle East.
About PwC Middle East
At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We’re a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services. Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.
