Overview
Job ID: 25038614 | The Luxury Collection
View on Map: Al Maha a Luxury Collection Desert Resort & Spa Dubai
JOB SUMMARY
Responsibilities for setup, mixing of drinks, service and cleanup for bar functions. In so doing, is expected to direct all effort toward guest satisfaction, the achievement/maintenance of division standards, and profit maximization.
SCOPE / BUSINESS CONTEXT
- A Full-Time position based at Al Maha Desert Resort and Spa, The Luxury Collection
- Number of Direct Reports – 03
- Titles of Direct Reports – Senior Barman, Team Leader, Restaurant Manager
- Minimum of 2-year experience of a similar position within a five-star hotel
CANDIDATE PROFILE
Experience:
Skills and Knowledge
- Thorough beverage knowledge
- Sales Person – Ability to suggest and up sell
- Friendly and outgoing
- Basic Computer Skills
Education or Certification
- Diploma or degree in hotel management
- Bartender Certificate
SPECIFIC DUTIES
The following are specific responsibilities and contributions critical to the successful performance of the position:
- Punch in, as schedule, ready to work and according to Grooming Standards.
- Check for captain for required set up and type of service assignment.
- Have bar set up “ready to go” 15 minutes before operation is schedules to start.
This involves: An adequate supply of following (to last through the duration of the function, if possible). Ice, water, mixer, all ingredients necessary for preparing drinks. Glasses, garnishes, napkin and side towel. Matches/ashtrays cigarettes.
- Perform cashier duties, if required. This involves handling tickets and cash as per Marriott International Food and Beverage SOP.
- Prepare and serve drinks as per Marriott standards, policies procedures using a jigger as all times.
- Never leave your bar during a function unless properly relieved by another bartender or the captain/maître d.
- At all times the bar area should be maintained in a clean and organized condition. Practice “clean as you go”.
- After function is over and guest have left the room, breakdown and thoroughly clean the bar.
- Ensure the proper storage of liquor, fruit and equipment, all liquor to be secure.
- To comply with all local laws and regulations.
- To report issues or requirements to the supervisors.
- When requested, is ready to work as a waiter/waitress as well.
- To have a clean uniform and impeccable personal grooming in compliance with company standards.
- To be at the assigned work area, in uniform, and ready to work at the time that is scheduled.
- All Event Operations bartenders will be required to completely familiarize himself with the location of each of the function rooms and related areas.
- To introduce one’s self to the guest on one’s station and project a warm cheerful, enthusiastic desire to be of service.
- To wear a name tag as part of the proper uniform, as well as no excessive jewelry to be worn while working.
- To comply with all safety regulations and company policies as outlined in the Employee’s handbook.
- To assist customer whenever possible.
- To perform all other reasonable as requested by the management.
- To ensure that all props after each function is store back in the designated area and handles with great care.
- To ensure that all bar equipment’s, fixture and furniture are handled with great care.
- To create a good working relationship with co-workers and maintain a courteous attitude towards the management and all the employees and guests of the hotel.
- To bring any problems that may occur or any special requests by guests to their supervisor’s attention as soon as possible.
- To provide the best possible proper service of guests of this hotel at all times.
- To practice constantly the “Clean as you go” policy to uphold the highest sanitation standards.
- Receive the guest with the greetings of the day and a smile
- Present the menu & suggest luxury collection cocktails. Inquire for the guest suite number.
- Assist the guest with the drinks selections and answer any queries about drinks
- Do a quality check if the guest orders cocktails.
- Engage in a conversation with the guest whenever appropriate. General topics should be about resorts facilities or activities.
- Table maintenance should carried out.
- Present the bill as per standard when asked and give a copy of the luxury collection cocktail recipe
- Bid the guest fond farewell.
- Check with customers to ensure that they are enjoying their meals and take action to correct any complains.
- Coordinate with other departments in exceeding guest expectations.
- To be updated in communication between departments.
- To attend managers & Supervisors meeting.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe’s most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination’s heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
About Marriott International
Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,000 properties under 30 leading brands spanning 131 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company now offers one travel program, Marriott Bonvoy™, replacing Marriott Rewards®, The Ritz-Carlton Rewards®, and Starwood Preferred Guest®(SPG). For more information, please visit our website at www.marriott.com, and for the latest company news, visit news.marriott.com. In addition, connect with us on Facebook, Twitter and Instagram.
