Banquet Intern

The following are specific responsibilities and contributions critical to the successful performance of the position:

1. Follow all JW Marriott policies and procedures
2. Comply with “clean as you go” policy
3. Report to work on time and in a neat, clean and pressed uniform including name badge, Daily Basics card, pen, pad, bottle opener, lighter, etc.
4. Report problems immediately to a supervisor
5. Correctly and efficiently, set up and break down all required banquet event and meeting room arrangements.

 

1. Ensure knowledge of the Basic of the Day and the Food and Beverage Brand Standards, and ensure these are followed.
2. Handle an assigned station, and leave the floor only after permission from a supervisor
3. Take and serve guest orders promptly and according to Brand Standards, sequence of service, and sales dialogue
4. Serve all beverages in accordance with Brand Standards and Use Records
5. To coordinate all as per of meeting room and function set ups service and breakdown.
6. Return all equipment not in use to its proper storage area in a clean condition before the end of each shift.
7. Answer any guest questions about the menu items, daily specials and beverages, including knowledge of the ingredients, preparation methods and garnishes. Make appropriate suggestions to suit guest needs and proactively up-sell items.
8. Check food before serving it to the guest to ascertain that appearance, temperature and portions are correct.
9. Ensure the prompt bussing of tables once the guest has departed. Ensure all re-setups of tables are clean, stain free and accurate, with special attention to detail.
10. Side stations must be clean and organized at all times.
11. Do all necessary set-up and side work assigned.
12. Interns will be mostly expected to be in late shifts as all the set-ups are done post events
13. Each associate is expected to carry out, within their capabilities, all reasonable requests by management. This may involve working in or moving to another Food & Beverage outlet.
14. All Event Operations will be required to completely familiarize himself with the location of each of the function rooms and related areas and the various workable types of set up to include the following: school style, theatre style, conference style, U-Shape, Hollow square, Hollow rectangle, Banquet style, T-Shape, E-Shape, Different types of buffet set up, Coffee Trolley. Set up, service, breakdown and vacuuming of all department functions to include: meetings, breakfast, lunch, dinner, receptions, banquet hall cleaners, dances/concerts, exhibits, general cleaning of all area and vacuum, outdoor catering.

 

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.