Overview

Description

We’re seeking a Team lead for Amazon Now Operations. Join a newly formed organization designing and launching innovative business models across MENA, where you’ll lead operations for a service that redefines fast delivery.

As an Operations Lead, you’ll build and scale a new service from the ground up, directly shaping how we serve our customers through strategic operational excellence.

Key job responsibilities
We’re seeking a Team lead for Amazon Now Operations. In this role, you will be responsible for:

– Managing, on a daily basis, end to end operations for either one large site or a combination of small sites, supervising store operations
– Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you
– Driving performance management of your team members. Preparing and implementing training and development plans for associates
– Improve the operations process and attain a sustained level of performance improvement
– Conducting 4M and 5S audits for the stores on a daily basis
– Stand-in for Area Manager

About the team
We are a newly formed team dedicated to redefining fast delivery and building a service that sets new standards in the MENA region. Our vision is to create an operational foundation that enables customers to discover and receive what they want quickly and reliably. We work collaboratively across departments—from logistics and customer service to technology and finance—to ensure every aspect of our service works in harmony.

You’ll be joining a group of professionals committed to innovation and operational excellence, where your contributions will directly influence how we serve millions of customers. We’re excited to welcome someone who shares our passion for building something meaningful from the ground up.

Basic Qualifications

– High school diploma

Preferred Qualifications

– Experience in a logistics/operations environment

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

About Q Tech General Trading LLC - G23, (Amazon)

"Make History

Amazon.com, a Fortune 500 company based in Seattle, Washington, opened on the World Wide Web in July 1995 and today offers Earth’s Biggest Selection. Since Jeff Bezos started Amazon.com, we have significantly expanded our product offerings, international sites, and worldwide network of fulfilment and customer service centres. Today, Amazon.com offers everything from books and electronics to tennis rackets and diamond jewellery.

If you thrive in a challenging and fast-paced environment, you’ll meet your match with us, as you will be part of a vibe of constant improvement, where the things you do at one moment, you will not necessarily be doing 6 months later. We don’t like to sit still, which is why we always treat every day like the first day. A day to make more good things happen for our customers. It’s that kind of spirit that drives our success now and keeps us ahead of the competition in the future. And you could be part of it. It’s as simple as this: Work Hard. Have Fun. Make History."