Overview
DESCRIPTION
We’re seeking an experienced Operations leader to drive our direct imports strategy across UAE and KSA. You’ll optimize our import operations, manage freight forwarder relationships, and ensure compliance with local customs requirements.
This role will require you to be detail-oriented, analytical, and able to influence across multiple stakeholders while maintaining a high bar for operational excellence.
Key job responsibilities
– Lead end-to-end import operations, from shipment preparation to final delivery
– Develop and manage freight forwarder SLAs, focusing on cost optimization and on-time performance
– Drive operational excellence through data-driven decision making and process improvements
– Partner with multiple stakeholders to streamline import documentation and customs clearance
– Identify and implement scalable solutions for complex supply chain challenges
BASIC QUALIFICATIONS
– 5+ years of working cross functionally with tech and non-tech teams experience
– 5+ years of team management experience
– 5+ years of cross functional project delivery experience
– 5+ years of program or project management experience
– Experience defining program requirements and using data and metrics to determine improvements
– Bachelor’s degree in Supply Chain, Business, or related field
– Demonstrated experience with UAE/KSA customs regulations and import procedures
– Strong track record of managing freight forwarder relationships
– Advanced analytical and problem-solving skills
PREFERRED QUALIFICATIONS
– Experience managing, analyzing and communicating results to senior leadership
– Experience with Amazon or similar e-commerce operations
– Project management certification
– Multi-category import experience
– Proven cost optimization achievements in logistics
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
About Q-Express Documents Transport, (Amazon)
"Make History
Amazon.com, a Fortune 500 company based in Seattle, Washington, opened on the World Wide Web in July 1995 and today offers Earth’s Biggest Selection. Since Jeff Bezos started Amazon.com, we have significantly expanded our product offerings, international sites, and worldwide network of fulfilment and customer service centres. Today, Amazon.com offers everything from books and electronics to tennis rackets and diamond jewellery.
If you thrive in a challenging and fast-paced environment, you’ll meet your match with us, as you will be part of a vibe of constant improvement, where the things you do at one moment, you will not necessarily be doing 6 months later. We don’t like to sit still, which is why we always treat every day like the first day. A day to make more good things happen for our customers. It’s that kind of spirit that drives our success now and keeps us ahead of the competition in the future. And you could be part of it. It’s as simple as this: Work Hard. Have Fun. Make History."
